IT Crisis and Incident Management - How to be more resilient and trustworthy

Incident Communication Plan: Why Silence During an Outage Costs More Than the Downtime

Incident Communication Plan: Why Silence During an Outage Costs More Than the Downtime

Incident Communication Plan: Why Silence During an Outage Costs More Than the DowntimeNeb
Published on: 06/05/2026

During a major IT incident, two conversations happen simultaneously. Most companies only manage one.

Incident Management
What £11,000 Per Minute Downtime Actually Looks Like Inside a Company

What £11,000 Per Minute Downtime Actually Looks Like Inside a Company

What £11,000 Per Minute Downtime Actually Looks Like Inside a CompanyNeb
Published on: 15/04/2026

A number that gets cited often in conversations about IT downtime. It lands with weight in board presentations

Incident Management