IT Crisis and Incident Management - How to be more resilient and trustworthy

What Incident Communication Can Fix - And What It Genuinely Can't

What Incident Communication Can Fix - And What It Genuinely Can't

What Incident Communication Can Fix - And What It Genuinely Can'tNeb
Published on: 21/05/2026

Structured incident communication solves specific problems - and can't solve others. Here's the honest breakdown of what changes and what doesn't, so you can make the right investment decision

Incident Management
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Incident Communication Plan: Why Silence During an Outage Costs More Than the Downtime

Incident Communication Plan: Why Silence During an Outage Costs More Than the Downtime

Incident Communication Plan: Why Silence During an Outage Costs More Than the DowntimeNeb
Published on: 06/05/2026

During a major IT incident, two conversations happen simultaneously. Most companies only manage one.

Incident Management
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What £11,000 Per Minute Downtime Actually Looks Like Inside a Company

What £11,000 Per Minute Downtime Actually Looks Like Inside a Company

What £11,000 Per Minute Downtime Actually Looks Like Inside a CompanyNeb
Published on: 15/04/2026

A number that gets cited often in conversations about IT downtime. It lands with weight in board presentations

Incident Management
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